Job Description : We are a Melbourne-based car rental company seeking a motivated and proactive individual to join our team and play a key role in our daily operations. This is your chance to build a stable career from the comfort of your home, working with a supportive Australian team. Key Responsibilities : In this role, you will be the central point of contact for our drivers and a crucial part of our administrative and marketing engine. Your duties will include: Driver Management Support: Manage all daily communications with our drivers via WhatsApp, email, and phone. Professionally and promptly address their queries and concerns. Toll Fine Nominations: Accurately handle the process of nominating drivers for road tolls and traffic fines using relevant government portals. Booking Payment Management: Efficiently manage driver registrations, rental bookings, and payment follow-ups using our car rental management software. Website Digital Marketing: Manage updates on our car rental website. Execute digital marketing campaigns across Facebook, TikTok, Instagram, WhatsApp Business, and other platforms to generate leads and increase brand awareness. Daily Reporting: Prepare and send clear, concise daily reports on rentals, payments, driver status, and marketing performance. Payment Follow-ups: Proactively follow up with drivers regarding pending payments and overdue invoices. Compensation Benefits : Attractive Monthly Salary: A competitive base salary (to be discussed based on experience). Fully Remote Work: Enjoy the flexibility and convenience of a permanent Work-From-Home position. Stable International Role: Work with a stable Australian business, avoiding the uncertainty of project-based freelancing. Training Support: Receive comprehensive training on our specific systems and processes. Performance Bonuses: Potential for performance-based bonuses tied to marketing growth and efficient operations. Career Growth: Be a foundational part of our growing team with opportunities for increased responsibility. Job Specification : Requirements : To be successful in this role, you should have : Proven experience as a Virtual Assistant, Admin Assistant, or in a similar role. Experience in transport, logistics, or rental services is a major plus. Excellent written and verbal communication skills in English. Strong familiarity with social media platforms (Facebook, TikTok, Instagram) and digital marketing concepts. Tech-savvy with the ability to quickly learn new software. Prior experience with any CRM or rental management system is advantageous. Exceptional organizational skills and a keen eye for detail. The ability to work independently, manage your own time, and complete tasks without constant supervision. A reliable internet connection and a quiet workspace at home. Job Rewards and Benefits : Incentive Bonus
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