
Job Description : 1. Responsible for call center team attendance, scheduling, and discipline management. 2. Organize daily morning and evening meetings and performance reviews. 3. Develop and implement team KPIs, and track daily/weekly performance data. 4. Responsible for new employee training and on-the-job coaching. 5. Control team turnover rate and handle employee exceptions. Job Specification : Age: 25 38 years old - Gender: Male - Nationality: No nationality restriction (currently in Pakistan) - Education: College Diploma Experience Requirements: - 2+ years of experience in online gambling/iGaming telemarketing - 1+ years of experience managing a telemarketing team (5 20 people preferred) - Familiar with player psychology and conversion logic - Real-world case studies of leading a team to achieve performance targets - Age: 25 40 years old - Education: College diploma or above - Languages: English + Urdu - Experience in Call Center/Telemarketing team management - Experience managing teams of 20 or more people - Strong stress resistance, results-oriented Job Rewards and Benefits : Accomodation,Communication,Health Insurance,Incentive Bonus,Leaves,Sports and Entertainment,Transport
For this post of Call Center / Telemarketing Manager Job in BBIN Entertainment Co., Ltd. Islamabad, Pakistan . Interested candidates who meet the criteria can apply before the last date.
Opinion: This is a good chance for individuals looking to build a career in the government / private sector. Make sure to read all instructions before applying.