Customer Support Representative (CSR) Job in Logon Broadband Private Limited Karachi, Pakistan

Job Description : Female Customer Support Representative (CSR) Location : Karachi Company : Logon Broadband Job Summary : As a Female Customer Support Representative (CSR), you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care. Key Responsibilities : Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve technical issues related to internet connectivity and services. Provide ISP service information to customers. Document and update customer records accurately in our software. Collaborate with other departments to ensure customer issues are resolved efficiently. Follow up with customers to ensure their issues have been resolved to their satisfaction. Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally. Qualifications : High school diploma or equivalent; some college coursework preferred. Previous customer service experience, preferably in the ISP or telecommunications industry. Strong communication skills, both verbal and written. Excellent problem-solving abilities and attention to detail. Proficiency with computer systems and basic technical troubleshooting. To apply, please submit your resume, cover letter, and any relevant certifications to by 15th November, 2025. Salary: Rs30,000.00 - Rs35,000.00 per month Job Specification : Previous customer service experience, preferably in the ISP or telecommunications industry. Strong communication skills, both verbal and written. Excellent problem-solving abilities and attention to detail. Proficiency with computer systems and basic technical troubleshooting. Job Rewards and Benefits : Incentive Bonus,Leaves

in Customer Support Representative (CSR) Job in Logon Broadband Private Limited Karachi, Pakistan . Interested candidates who meet the criteria can apply before the last date.

Opinion: This is a good chance for individuals looking to build a career in the government / private sector. Make sure to read all instructions before applying.

Source: @mustakbil